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❓ FAQ

How does my WhatsApp bot work?

Your bot is connected to WhatsApp Business API. It automatically responds to customer messages based on the flows we set up for your business.

What are Meta API charges?

Meta charges per conversation type. Marketing messages cost Rs.13.15 each. Utility messages cost Rs.2.78. Service messages are currently free until October 2026.

How do I request bot changes?

Go to WhatsApp Bot section and click "Request Changes" or WhatsApp us directly at +923336520950.

When does my plan reset?

Your usage resets on the 1st of every month.

What happens if I miss a payment?

Your bot will be paused after 3 days. WhatsApp us at +923336520950 to arrange payment and reactivation.

How do I upgrade my plan?

Go to the Upgrade section in the portal or WhatsApp us at +923336520950.

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